Privacy Policy

This Privacy Policy describes how Chandeliery™ handles customer information when visitors browse our website, place an order, contact support, or use store features.

We may collect information needed to operate the store, such as name, email address, shipping address, billing address, phone number, order details, product questions, support messages, browser data, device information, IP address, and basic website activity.

We use this information to process orders, prepare shipments, provide customer service, answer product questions, manage returns, improve website performance, prevent misuse, and send important order-related updates.

Chandeliery™ does not sell customer personal information. Information may be shared with service providers only when necessary for store operation. These providers may include shipping carriers, payment service providers, order processing systems, fraud-prevention tools, hosting providers, analytics services, and customer support platforms.

Our website may use cookies or similar technologies to support shopping cart functions, remember basic preferences, understand website traffic, and improve browsing performance. Customers can manage cookies through their browser settings, but some store functions may not work correctly if cookies are disabled.

We use reasonable safeguards to help protect customer information. However, no website, digital platform, or online transmission method can be guaranteed to be completely free from risk.

Customers may contact us to request access, correction, or deletion of certain personal information, subject to legal, fraud-prevention, security, and order-processing requirements.

For privacy questions, please contact service@chandeliery.com.